SiyonaTech’s Performance Support solutions ensure that there is just-in-time learning and support where and when needed most, at the point of application.
Helping bridge the ‘learning-doing’ gap, the solutions we design ensure that learning is translated into performance in the real world.
Please select some examples below to view how we have made a difference.
iPad App for Sales Support
A F200 financial services firm selling complex insurance solutions needed to provide just-in-time learning and tools (pre/in and post meeting) to their sales team to maximise effectiveness at the point-of-performance. An iPad App with a host of intuitive features and refresher content made it very easy for sales people on-the-go to find what they need very quickly and apply it to the situation at hand. The App won a Silver Award in the Best Mobile Learning category.
SmartGlasses based support for technicians
Dell sells a huge range of laptops and even within product lines there are a lot of variations. Technicians, who service the laptops, need a lot of training and then support when they are out in the field. Since there is a fair amount of hands-on tasks, traditional methods don’t allow the technicians to easily translate their learning to performance. SiyonaTech’s SmartGlasses based Augmented Reality solution allows the technicians to bring in learning and support within their own point of view (POV), leaving hands free to carry out the task simultaneously. The solution won a silver award in the Most Innovative Product category.
Augmented Reality (AR) App on Battersea Power Station
Schindler, a global leader in mobility solutions was pitching for an elevator to be installed inside one of the iconic Battersea Power Station’s chimneys in London. Since the chimney is a confined space with no escape routes in between, they had to create a unique design featuring two semi-circular lifts, where passengers could be transferred to another lift if the other one failed. SiyonaTech designed an AR App to showcase the concept in 3D (projected over a map of the power station) to help Schindler’s clients visualise this innovative design. The AR App helped the company to be shortlisted.
Needs-Solutions Financial Intelligence Tree tool
A global financial services firm, with a large portfolio of solutions, wanted to encourage its sales team to better understand clients’ needs in order to map appropriate solution(s) to a particular need. SiyonaTech designed a quick reference ‘Financial Intelligence Tree’ that highlights the needs of the Chief Financial Officer (CFO) and how to perform the required mapping. Additionally, the tool also suggested relevant questions the team could ask the CFO to better understand these needs.
Android Proposal App
A global leader in mobility solutions wanted to improve on its present manner for presenting proposals. With all the technical and commercial details the proposal had to be presented in huge folders! They required an innovative approach that differentiated them from the competition, and was also easier to evaluate.
SiyonaTech designed an Android proposal App with a very smart User Interface (UI) that allowed reviewers quick access to specific parts of the proposal and send / receive emails on any questions they had. The App also allowed content to be changed easily and customisation of the look and feel so it could match the style of a new pitch. Presented in a branded case, the proposal App would load on the case being opened and enhance the position the company and present the pitch as innovative.
Sales support video
A leading global Defence firm was pitching for a large contract for offshore oilfield surveillance. The solution, comprising a number of passive defence elements, was designed to stall terrorists until support could fly in. The company wanted to feature real life scenarios and present them in a concise 1.5 – 2 minute high impact video.
SiyonaTech rendered the scenarios through a mix of semi-realistic 3D animation and live footage, and managed to convey the concept in a relevant, but highly dramatic and exciting manner. The company was shortlisted for the final pitch and the idea is now being customised for other large pitches.
ChatBots
ChatBots are now prevalent on commercial websites and allow users to intelligently access information using a natural conversational technique that they are used to in real life. SiyonaTech is pioneering the use of ChatBots in learning and performance support within enterprises. Learners can very quickly access information when and where they need it. A proof of concept developed for a Healthcare organisation on diabetes allows learners to understand the difference between different types of diabetes and find the best treatment options. Please select the link to see an example.